You came to the gym to get a refund of your membership. After pissing off an employee who could not help you, you go to the owner of the gym. She doesn’t like you so things clearly aren’t going to go your way… While your threats are empty bluffs, hers are very real with the information to match. Any confidence you thought you had in this situation has disintegrated and all that’s left is the minuscule shame you have left as you beg for mercy. (closed captioned)